How to Remove a Mugshots.com Record
Mugshots.com removes a record in six situations and updates it after a court outcome. Here is what it says about each, and where search suppression fits.
Researched: October 2026
Quick overview
- Mugshots.com says a record is only removed with Expungement, Seal, No Information, Record Restriction, Identity Theft or Death.
- A favorable or non-favorable court outcome leads to an update of the record, not a removal.
- The site says it does not charge for removing or updating records, and does not accept payment for removal.
- Removal requests go to [email protected] and update documents to [email protected], with your Mugshots.com ID. The site says up to 10 business days.
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What Mugshots.com says about removal
Mugshots.com describes itself as a news organization. A banner on the site says it does not accept payment for removal of arrest information or booking photographs.
Its Record Maintenance page says Mugshots.com does not charge for removing or updating mugshots or arrest records.
The same page says records are only removed with Expungement, Seal, No Information, Record Restriction, Identity Theft or Death.
When a record is removed
Expungement, seal, no information, record restriction or identity theft
The site asks for court documentation signed by a judge and sealed by the court, sent to [email protected]. It says the documents must be legible, and that non-legible documents are discarded without notification.
Removal is free of charge. The site says requests are handled first come, first served, with no guarantee on timeliness, and that the process can take up to 10 business days.
Death
A family member sends a certified Death Certificate to [email protected]. The site says the record is then removed free of charge.
When a record is updated
For these outcomes the case is updated, not removed. Updates are free, and the site says they can take up to 10 business days.
Favorable dispositions
These include not guilty, dismissed, acquitted, exonerated, pardoned, nolle prosequi, adjudication withheld and no file. The site asks for documentation signed by a judge and sealed by the court, sent to [email protected].
The disposition is then displayed on all pages relating to the arrest.
Non-favorable dispositions
The site updates these after all court requirements are satisfied, such as fines, probation or time served. Court documents showing this, signed and sealed, go to [email protected], and the update appears on all pages for the arrest.
How to submit a request
The site's Contact page also has a form with fields for name, attorney bar number (optional), address, phone, email and a message.
- 1
Note your Mugshots.com ID
The site asks you to include it in your email.
- 2
Gather the documentation
Legible court documents signed by a judge and sealed by the court, or a certified Death Certificate for a deceased family member.
- 3
Use the right email
Removal requests go to [email protected]. Documents for a record update go to [email protected].
- 4
Allow up to 10 business days
The site gives no guarantee on timeliness.
Notice: A name showing up on a mugshot site like this one often shows up elsewhere too. A free reputation scan can confirm what else is out there.
If the record stays
The same arrest can be listed on other sites, and a removal on Mugshots.com doesn't change those.
Search suppression moves a record that stays published down in search results, and Google De-indexing applies where a page is eligible. We tell you which situation you're in before any work begins.
Common questions
Does Mugshots.com charge for removal?
Its Record Maintenance page says Mugshots.com does not charge for removing or updating mugshots or arrest records. A banner on the site says it does not accept payment for removal of arrest information or booking photographs.
When does Mugshots.com remove a record?
Its policy says records are only removed with Expungement, Seal, No Information, Record Restriction, Identity Theft or Death.
What if my case was dismissed or I was found not guilty?
A favorable disposition (not guilty, dismissed, acquitted, exonerated, pardoned, nolle prosequi, adjudication withheld and similar) leads to an update of the record, not a removal. The disposition is then displayed on all pages relating to the arrest.
What does the site accept as documentation?
Documentation signed by a judge and sealed by the court. It must be legible, and the site says non-legible documents are discarded without notification.
Where do I send the documents?
Removal requests go to [email protected]. Documents for a record update go to [email protected]. The site asks you to include your Mugshots.com ID.
How long does it take?
The site says the process can take up to 10 business days. It also says requests are handled first come, first served, with no guarantee on timeliness.
Do I pay if the record isn't removed?
Our removal services are no-removal, no-fee: you're invoiced only once we achieve the removal defined in your Service Agreement. Search suppression is billed for the work performed.
Related
Listed on another mugshot site? See our Arrests.org guide or the full Mugshot Removal service. For the underlying court filing, see our UniCourt guide. Search suppression moves a record down, and Google De-indexing covers pages that shouldn't appear in Google at all.
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