How to Remove a Houzz Review
Houzz doesn't remove reviews from genuine past clients that follow its Review Policy. Here's which reviews can be reported and how.
Researched: October 2026
Quick overview
- Houzz doesn't remove reviews from genuine past clients that follow its Review Policy.
- If you don't recognize the client or project in a review, you contact Houzz support with supporting records.
- The policy rules out reviews by employees, competitors or relatives, and reviews not based on first-hand experience.
- A client can edit their own review from their Houzz profile, and Houzz doesn't publish a timeline or an appeal process.
- If a review stays up, search suppression moves it down in search results.
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What actually qualifies for removal
Houzz's Review Policy rules out reviews like these:
- Written by an interested party (an employee, owner, competitor or relative)
- Not based on first-hand experience as a client
- Inaccurate, untruthful or incomplete
- Libelous, threatening, harassing, hateful or discriminatory content
- External links or references promoting other companies
- More than one reviewer from the same household or company
How to report it yourself
This costs nothing but time, and it's the right first step even if you later bring in help.
- 1
Document the review and the issue
Save the review text, the reviewer's profile name and the page URL. Note which Review Policy rule it breaks, or that you don't recognize the client or project.
- 2
Gather supporting records
Gather records that support your report, such as a contract, invoice or project record.
- 3
Contact Houzz support
Submit a support inquiry with a brief, factual note and your supporting documents.
Notice: A name showing up on a review site like this one often shows up elsewhere too. It's worth taking a minute to check other sites for your name — the tool is free and confidential.
If the review stays up
Houzz doesn't remove reviews from genuine past clients that follow its Review Policy, and it doesn't describe an appeal process. It recommends responding promptly and professionally.
Search suppression moves the review down in search results. We tell you which situation you're in before any work begins.
What we don't do
We won't contest a review from a genuine client, and we don't promise removal. Houzz decides.
Common questions
Can the client edit their own review instead?
Yes. If a client made a mistake, Houzz shares steps they can follow: log into their Houzz profile, open the Activity tab, select Your Reviews, click Read More at the end of the review, then Edit Review. After editing, they check the box at the bottom of the page and press Submit.
What if the reviewer was never my client?
Houzz says to contact its support team if you don't recognize the client or project described in the review. Include records that show no matching project, such as a contract, invoice or project file.
Can an employee, competitor or relative post a review?
No. Houzz's Review Policy says a reviewer can't be a director, employee, officer or principal of the business, of a competitor, or related to the business or individual being reviewed. The professional also can't review their own business from another profile.
How do I report a Houzz review?
Houzz's help center directs professionals to its support team through a support inquiry. Write a brief, factual note and attach your supporting documents.
How long does Houzz take to decide?
Houzz doesn't publish a timeline, and it doesn't describe an appeal process. Whether a review breaks its Acceptable Use Policy is decided at Houzz's sole discretion.
Do I pay if the review isn't removed?
Our removal services are no-removal, no-fee: you're invoiced only once we achieve the removal defined in your Service Agreement. Search suppression is billed for the work performed.
Related
Also dealing with an Angi or Zillow review? See our Angi or Zillow removal guides, or the full Review Removal & Suppression service. If a review stays up, search suppression moves it down, and Google De-indexing covers pages that shouldn't appear in Google at all.
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Send us the review. We'll tell you honestly whether a stronger documented case or search suppression fits your situation.
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